Peek Diamond Ring

PRMAL's jewels are factory-directed with a commitment to quality and transparency. We connect our customers directly with jewelry factories.

We are committed to delivering the highest quality jewelry at a significantly less profitable price compared to the retail prices of traditional jewelry brands.

By making it easy to incorporate jewelry into your everyday life, we're making it easier for as many customers as possible to get the most out of it. We are convinced that we are able to convey the beauty of jewelry and the passion of our artisans.

All jewelry is dedicatedly handmade one by one for you, and we do not accept returns except for defective items.

Information: Free returns are available for in-stock orders for delivery within Japan only.

The following payment methods are accepted

• Credit Card（Visa/Master/American Express/JCB）
• PayPal
• Apple Pay
• JP: Amazon Pay
• JP: Mobile app payment (LINE Pay/Merpay/PayPay)
• JP: Bank Transfer

Payment must be made in a lump sum only.

Secure online payment

Your communication will be encrypted with 256-bit SSL encryption. Credit card information is directly managed and processed by a payment processor that complies with the PCI-DSS international credit card security standard.

Delivery providers

• All countries: DHL
• Japan: Kuroneko Yamato

Shipment will be made from Tokyo, Japan. You can track your delivery with the tracking number provided in the shipment email.

Delivery days

In-stock items usually ship in 3-5 days, ordered items usually ship in 20-25 days, and engagement rings usually ship in 40-45 days from Japan. Please check the estimated shipping date at the top of the Add To Cart button after selecting the item.

• In case of high shipment volume, the shipment may be made on the next business day or later.
• We do not ship on Saturdays, Sundays, national holidays, year-end and New Year holidays, summer vacation, winter vacation, and temporary holidays.

Delivery Charges

Free worldwide express shipping.

Notes on use

Each piece of PRMAL jewelry is handmade with great delicacy. Please be careful not to drop or crash the jewelry.

• Doing housework, bathing, sleeping, or playing sports may cause stains, discoloration, deformation, or damage. We recommend that you avoid wearing jewelry.
• Itching or irritation may occur depending on the body constitution. If you experience any skin irritation, discontinue use immediately and consult a physician.
• Use of the product in places with high temperatures, such as saunas or ski resorts, or in cold climates may cause burns or frostbite. Avoid wearing jewelry.
• Please be sure not to wear when entering hot springs or seawater.

We make jewelry pieces in Kofu, Japan, and deliver them worldwide.

	All taxes and import duties included No surprise. Free delivery to all U.S. states with payment only of the amount shown on the online store. PRMAL will pre-pay the cost of taxes and will ensure that you do not have to pay separately when you receive your merchandise.
All area	Customers may be responsible for customs duties and taxes. Please contact your local customs office for more information. Please note that we are not responsible for payment of customs duties and taxes.

You can get in touch with our customer service team.

PRMAL customer service office
Business Hours: 10am - 5pm JST on weekdays

Inquiries received on Saturdays, Sundays, national holidays, year-end and New Year holidays, and other Company holidays will be handled on the next business day or later.